FeninaViktoriaVladimirovnaCountry: RussiaCity: SaratovCompany: Saratov State Law Academy, Russia, 410056, Saratov, Volskaya street, 1 Position: Associate Professor, Department of the English Language, Theoretical and Applied LinguisticsScientific degree: Candidate of PhilologyE-mail: vvfenix12@mail.ru Author's articles Politeness vs. Impoliteness in the Responses to the Requests